Privacy Policy for Oqtayne

Last Updated: June 6, 2025

At Oqtayne, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website  www.oqtayne.com, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Introduction

Oqtayne is a technology and services company based in Nairobi, Kenya. We specialize in custom software development, IT consulting, digital transformation, Computer Accessories This Privacy Policy applies to all information collected through our website, any related services, sales, marketing, or events.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we may collect includes:

  • Contact Data:  email address, postal address, phone number, and similar contact data.
  • Business Information: Company name, job title, industry, and other business-related details.
  • Service Data: Information related to the services you request or use from us.
  • Communication Data: Content of communications you send to us, such as inquiries, feedback, and support requests.
  • Usage Data: Information about how you access and use our website and services, including IP addresses, browser type, device information, operating system, referral URLs, pages viewed, and access times. This information helps us analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy .

3. How We Use Your Information

We use personal information collected via our website and services for various business purposes, including:

  • To provide and manage our services: To deliver the technology solutions and services you have requested.
  • To improve our website and services: To understand how our users interact with our website and services, and to enhance user experience, content, and functionality.
  • To communicate with you: To respond to your inquiries, provide customer support, and send you administrative information, such as service updates, security alerts, and support messages.
  • For marketing and promotional purposes: To send you information about our new products, services, offers, and events that may be of interest to you, in accordance with your marketing preferences.
  • To ensure security and prevent fraud: To protect our website and services from unauthorized access, fraud, and other malicious activities.
  • To comply with legal obligations: To meet our legal and regulatory requirements, including responding to lawful requests from public authorities.
  • For business analytics: To perform data analysis, identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.

4. How We Share Your Information

We may share your information in the following situations:

  • With Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These may include the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction/Rectification: Request correction of inaccurate or incomplete personal information.
  • Erasure/Deletion: Request the deletion of your personal information.
  • Restriction of Processing: Request that we restrict the processing of your personal information.
  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Object to Processing: Object to the processing of your personal information in certain circumstances.
  • Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal information. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable laws.

7. Security of Your Information

We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Oqtayne  Nairobi, Kenya, Email:info@oqtayne.com Phone:+254 706402894